Refund & Exchange

Refund & Exchange

At EROS, we take pride in the quality and craftsmanship of every piece we create. Please read the following policy carefully before submitting a refund or exchange request.

Refund

Refunds are only accepted within 24 hours of receiving your order.

To be eligible:

  • The item must be unworn, unwashed, and in its original condition.

  • The item must be unworn, unwashed, and in its original condition.

Discounted items are final sale and are not eligible for refunds.

To request a refund:

  1. Send us an email within 24 hours of receiving the item.
  2. Include your order number, the reason for the refund, and clear photos of the item and the packaging.

note:

  • All refund related shipping costs are covered by the client and may be higher than normal shipping rates.
  • Refunds are processed to the original payment method within 5-7 business days after approval
  • Requests beyond the 25 hour window will not be accepted

Click The Link Below For A Refund